Frequently Asked Questions
Everything you need to know about making your home beautiful.
What is Nestasia's shipping policy?
We offer free shipping on all orders above a certain value across India. Standard delivery typically takes 3-7 business days depending on your location.
How do you ensure fragile items like ceramics don't break during transit?
We use premium, multi-layered protective packaging including honey-comb bubble wrap and sturdy corrugated boxes to ensure your delicate home decor arrives in perfect condition.
What is your return and exchange policy?
If you receive a damaged or incorrect product, you can initiate a return or exchange request within 7 days of delivery through our returns portal.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
Are your products handmade?
Many of our collections are handcrafted by skilled artisans. Because of this, slight variations in color or texture may occur, making each piece unique to your home.
Can I track my order once it is shipped?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress in real-time.